We are seeing increased occurrences of no ice and/or water available at on duty locations. To effectively process these claims we need some help on proper reporting and information.
WATER:
When there is no water available at your on-duty location the claim wording is as follows:
“Claim one basic day account no drinking water available at on duty location of (circ-7).”
You should also follow this up with an email to the manager at that location and a report to your Local Chairman, citing how long it has been happening and who has been notified of the issue.
ICE:
This claim is for not having ice available to keep your water cool on the locomotive, if you have a working mechanical refrigerator, that satisfies the intent of the agreement.
“Claim one basic day account no ice available at the on-duty location of (circ-7) to keep water cool on locomotive (loco #). Locomotive (not equipped with/has bad order) refrigerator and needed ice to cool water.”
This claim must be accompanied with either a defect form for the engine showing that the bad order refrigerator was reported (=ON), or the locomotive properties (=PO) page showing that the locomotive is not equipped with a mechanical refrigerator. We have seen many of these be denied due to this missing information. If the locomotive properties show it has a mechanical refrigerator, and it is defective, enter a defect report and submit it with this claim. Also email the manager at the on-duty location and notify your Local Chairman of the situation. This information is crucial to these claims being successful.